Padho - Privacy Policy

Introduction

Padho.org is committed to safeguarding your privacy while providing an exceptional learning and skilling experience. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Learning Management System (LMS). By using our platform, you consent to the practices described in this policy.


Information We Collect

We may collect the following types of information to enhance your learning experience:

  1. Personal Information:

    • Name, email address, phone number, and demographic details.
    • Payment details when you make purchases.

  2. Usage Information:

    • Login details, course progress, and interaction metrics.
    • Device and browser information to optimize performance.

  3. Communications:

    • Messages, feedback, and queries shared with our support team.


How We Use Your Information

We use the collected data to:

  • Enhance Learning: Personalize your courses and improve engagement.
  • Communicate: Share updates, newsletters, and promotions.
  • Analyze & Improve: Measure performance and develop new features.
  • Security: Protect against unauthorized access and fraud.


Sharing of Information

Padho.org does not sell, rent, or trade your information. We may share your data with:

  • Service Providers: To support operations like payment processing or email delivery.
  • Legal Requirements: When mandated by law or government authorities.

User Data Deletion

Option 1: Self-Deletion of Account

Users have the ability to delete their accounts directly from their profile settings.

  • Log in to your Padho.org account.
  • Navigate to Account Settings > Privacy Settings.
  • Click on Delete My Account and follow the confirmation steps.
  • Once confirmed, your account and associated data will be permanently deleted from our systems within 30 days.

For detailed instructions, please visit our Data Deletion Guide.

Option 2: Admin-Assisted Deletion

If you are unable to delete your account using the self-service option, you can request account deletion by contacting our support team.

  • Email us at connect@padho.org with the subject line Account Deletion Request.
  • Include your registered email address and account details for verification purposes.
  • Our team will process your request and confirm the deletion within 30 days.

Data Security

We implement advanced encryption and access controls to ensure your data is safe. Regular audits are conducted to maintain security and compliance.


Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections or deletions.
  • Opt-out of marketing communications.

To exercise these rights, contact us at connect@padho.org.


Cookies and Tracking

Padho.org uses cookies to enhance functionality and provide a seamless user experience. By using our platform, you agree to the use of cookies as outlined in our Cookie Policy.


Third-Party Links

Our LMS may contain links to third-party websites. Padho.org is not responsible for their privacy practices. We recommend reviewing their policies before sharing your data.


Children’s Privacy

Padho.org is designed for users aged 13 and above. We do not knowingly collect information from children under 13.


Changes to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or on our website. Please review this page regularly to stay informed.


Contact Us

For questions or concerns about this Privacy Policy, contact:
Email: connect@padho.org
Address: Padho.org, B4, Patil Garden, Tejas Nagar, Dahanukar Colony, Kothrud, Pune, Maharashtra 411038


What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help the site remember your preferences and improve your overall experience.


Types of Cookies We Use

  1. Essential Cookies:

    • Necessary for the platform to function properly.
    • Examples: Login authentication, session management.

  2. Performance Cookies:

    • Collect information about how users interact with the platform.
    • Used to improve functionality and user experience.

  3. Functional Cookies:

    • Remember your preferences and choices (e.g., language settings).
    • Enhance personalized learning experiences.

  4. Advertising Cookies:

    • Deliver relevant advertisements and measure campaign effectiveness.


How We Use Cookies

We use cookies to:

  • Enable essential functions like account login and course progress tracking.
  • Analyze user behavior to improve our courses and services.
  • Provide a seamless and personalized experience on the platform.
  • Deliver targeted marketing campaigns and promotions.


Third-Party Cookies

We may allow third-party service providers (e.g., analytics or advertising partners) to place cookies on your device. These cookies are governed by their respective privacy policies.


Managing Cookies

You can control and manage cookies through your browser settings:

  1. Enable/Disable Cookies: Adjust your browser to accept or reject cookies.
  2. Delete Cookies: Clear stored cookies at any time through your browser settings.
  3. Opt-Out of Third-Party Cookies: Visit the respective third-party provider’s opt-out page.

Please note that disabling cookies may affect the functionality and user experience of Padho.org.

Updates to This Cookie Policy

Padho.org may update this policy periodically to reflect changes in technology or legal requirements. Updates will be posted on this page.

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